SkyCity Casino App Download

Downloading the SkyCity App

Our mobile apps in New Zealand are available for both iOS and Android. Each type has a slightly different download, but both let you explore our full range of features right from your pocket.

iPhone and iPad owners just search for SkyCity in the Apple App Store. Download, authenticate with your Apple ID, and let it install. Straightforward and familiar. For Android, you can grab the app from Google Play Store or download from official sources. Open our site from your phone, go to the app section, and grab the latest version.

Before you start, make sure your device matches what we need: iOS 11.0+ and Android 9.0+. The app size may vary depending on your platform and current version. If you can, use Wi-Fi - the app is chunky and mobile data doesn’t always play nice. The app is free to download.

Category: Entertainment.

Developer: SKYCITY ENTERTAINMENT GROUP LIMITED, Level 13, 99 Albert St, Auckland 1010, New Zealand.

Installing on Android

The Android version needs a handful of extra steps if you’re using the APK instead of Play Store. Download the APK via your phone’s browser. Then, go into Settings, find either Security or Privacy, enable installs from unknown sources for your browser app. Now you can tap the downloaded APK, give permission, and the installation only takes seconds.

When it’s ready, you’ll spot the app icon on your home screen. If you’d rather switch off the install-permission again, that’s fine.

For the best experience, make sure your device is charged and your internet connection is stable before installing or updating the SkyCity app. If you need help, support is available by phone or email as described in the Support section.

Premier Rewards Card and Account

You’ll need either a SHOW by SkyCity card or a Premier Rewards card to access benefits at our venues. For a new card, visit one of our Auckland, Hamilton, Queenstown, or Adelaide venues. Registration requires a photo ID, and players must be at least 20 years old to participate.

Card Type Features Where to Get It
SHOW by SkyCity Points, promos, basic membership Any SkyCity venue
Premier Rewards Extra tiered benefits, unique offers, priority Auckland, Hamilton, Queenstown, Adelaide

Once you’ve got your card, just link it up during your first app login. Enter the card number and the PIN you set at the venue. Our system verifies your details before opening up additional features.

App Navigation and Layout

The first thing you’ll notice is your rewards balance, offers, and venue information right on the home screen. Navigation stays simple with five menu icons at the bottom: loyalty programme access, status points, account balances, promotions, and offers.

Inside the app, dining options, signature restaurants, hotels, and entertainment across properties are all available. If you know what you want, filter by location or see what’s most popular. Venue tiles display details plus available services, and tap to explore them with phone-friendly touch controls.

Tap Account for your personal info, card details, and notifications. Biometrics like Face ID and Touch ID can be switched on or off for quick login. The app flips easily between portrait and landscape - all menus react quickly, rarely more than 3 seconds to load anything. Features include dining options, signature restaurants, hotels, loyalty programme with status points, promotions, and MyStay digital key for Eos by SkyCity in Adelaide.

How Deposits Work

We support credit and debit cards, bank transfers, e-wallets, and some crypto. Every option uses secure gateways. Inside the Account section, select Add Funds, pick your deposit method, enter the amount in NZD, fill your payment details, confirm and you’re set.

Credit and debit card deposits show up within a few minutes, bank transfers might keep you waiting up to three business days, and most e-wallets are almost instant. Crypto shows up after confirmation on the blockchain - confirmation times can vary depending on network conditions. Withdrawals use most of the same steps but we do check your details for security, and always send money back to your funding source when possible.

Pokies, Table Games, Live Casino

All your favourite pokies are inside, alongside blackjack, roulette, and other classic tables. Hundreds to pick from, by theme, volatility, or game provider. Featured pokie titles are right up front. When you open a game, we show RTP and volatility if available.

If you’re after live dealer action, we stream everything in HD direct from pro studios. The main live casino titles:

1. Live Blackjack - several table limits to choose
2. Live Roulette - both European and American styles
3. Live Baccarat - classic or speed versions
4. Live Poker - options like Texas Hold’em

Stream quality adjusts itself, but you can raise or lower it in settings. There’s also a basic chat so you can message dealers or other players, but we keep an eye on things to make sure chats stay friendly.

Bonuses and Promotions

We offer ongoing bonuses like Mobile Cashback, Weekly Reloads, and refer-a-friend perks through the app. Each offer will have its own rules around eligibility and wagering requirements, so always check those details first.

Mobile Cashback brings back a portion of net losses for a set stretch, credited as bonus funds. Weekly Reloads boost qualifying deposits up to set limits. Refer a Friend adds rewards for you and whoever signs up. See the main comparison below.

Promotion Type Usual Benefit Wagering Requirement
Mobile Cashback 5-10% of net losses 1x bonus amount
Weekly Reload 25-50% deposit match 30-40x bonus amount
Refer a Friend Fixed bonus per referral 20x bonus amount

You’ll see bonus funds separated from your cash balance. Only real money is immediately withdrawable; unlock bonuses after rollover requirements are met. Check your progress in the Promotions tab.

Responsible Play and Support

We embed responsible gaming everywhere. Tools to set your deposit, loss, and session limits are found in the Account section. Once limits are set, they can’t be increased right away - expect a waiting period of up to 72 hours.

To help with long sessions, SkyCare breaks appear automatically. The app tracks your session and will show a pause when you’re due for a break. Need to stop for a while? Self-exclusion is available at any time, temporarily or permanently, with immediate effect.

For help, hit the Support button. We offer FAQ, a contact form, phone support at +64 21 974 806, direct line to the Gaming Helpline (0800 654 655), and email via [email protected]. Expect emailed responses in about a day or two on business days. Phone lines are open early until late.